# thinkando.co.uk

> AI-optimized mirror of thinkando.co.uk containing 29 pages totalling 11,821 words of clean markdown content, structured data, and semantic HTML. Original source: https://thinkando.co.uk/. Last updated: 2026-06-12T13:22:19.491Z.

Each page is available as HTML (with JSON-LD structured data) and Markdown (text-only, ideal for LLMs and RAG).

## Homepage

- [Official Atlassian courses delivered by authorized experts](/content/site-root.html): Think&Do is an Atlassian Solutions Partner providing official training and onboarding services for Jira, Confluence, and more. (231 words)

## Articles & Blog Posts

- [What's different in Confluence Cloud vs. Data Center?](/content/courses/whats-different-confluence-cloud-vs-data-center/index.html): An expert instructor will teach your team the benefits of working in Confluence Cloud. Your team will learn how Confluence Cloud can improve their productivity and collaboration, reduce context switching and silos, and help them deliver projects faster and make quick, data-driven decisions. This course is designed for teams who are transitioning from Confluence Data Center to Confluence Cloud. (422 words)
- [Atlassian incident management essentials](/content/courses/atlassian-incident-management-essentials/index.html): An expert instructor will guide your team as you learn how to practice incident management from detection to resolution with Atlassian-recommended tools, including Jira Service Management. Your team will learn how to set up teams and services and integrate tools for effective incident management. They will walk through the lifecycle of a major incident and explore best practices including a post-incident review (PIR). (447 words)
- [Getting more from Jira workflows](/content/courses/getting-more-from-jira-workflows/index.html): An expert instructor will teach your team advanced workflow features like conditions, validators, post functions, triggers, and properties. Your team will learn about commonly used workflow configurations, such as statuses and transitions, and how to deal with complex workflow requirements. Then, your team will learn how to create custom workflows. (406 words)
- [Managing Confluence spaces](/content/courses/managing-confluence-spaces/index.html): An expert instructor will teach your team how to use Confluence by designing spaces that fit your team's unique needs and goals. Your team will learn how to best organise and maintain their Confluence content, control access, declutter their space, create standardised content using templates and blueprints, and use macros to reduce the need for manual updates. (427 words)
- [Get started with Rovo](/content/courses/get-started-with-rovo/index.html): In this 60-minute course, a live instructor will teach you how to use Rovo's AI-powered search, chat, and agents to find, learn, and act on information across Atlassian and connected third-party apps. The availability of features and functionality shown in this course depends on your product subscription. (378 words)
- [Jira administration part 2](/content/courses/jira-administration-part-2/index.html): An expert instructor will teach your team the most advanced Jira administration tasks using a business case study. Your team will learn how to configure issue types, fields, screens, workflows, sprints, boards, and schemes to meet your business requirements. Your team will gain real-world skills they can start using at your organisation immediately. (395 words)
- [What's different in Jira Cloud vs. Data Center?](/content/courses/whats-different-jira-cloud-vs-data-center/index.html): An expert instructor will teach your team the benefits of working in Jira Cloud. Your team will learn how Jira Cloud can improve their productivity and collaboration, reduce context switching, and help them deliver projects faster and make quick, data-driven decisions. This course is designed for teams who are transitioning from Jira Data Center to Jira Cloud. (419 words)
- [Managing Jira spaces Cloud](/content/courses/managing-jira-spaces-cloud/index.html): An expert instructor will teach your team the tasks and best practices needed to create, configure, and maintain company-managed spaces in Jira and how to partner effectively with Jira administrators. Your team will explore how space administration ties to Jira administration and they will discover the importance of maintaining the system's overall health. Completing this course will help prepare your team for the Managing Jira Spaces for Cloud Certification exam. (426 words)
- [Prepare for the Jira Essentials certification exam](/content/courses/prepare-for-jira-essentials-cert/index.html): Prepare to take the Jira Essentials certification exam by reviewing each exam topic with a live instructor. Earning the Jira Essentials certification proves you can manage your work in Jira and collaborate efficiently with teams using kanban and scrum agile frameworks. You will review agile frameworks, basic Jira concepts and terms, Jira navigation, workflows, and boards, as well as how to create and collaborate on issues and the lifecycle of issues. (444 words)
- [Onboard to Jira Cloud](/content/courses/onboard-to-jira-cloud/index.html): In this introductory course, an expert instructor will teach you how to plan and track your work in Jira. You will learn how to navigate the Jira interface, use basic search and Rovo to find what you need, and quickly view the status of a team or project with dashboards. The learning environment delivers engagement, retention, and collaboration, extending the benefits of an instructor-led course beyond instruction time. (431 words)
- [Jira automation](/content/courses/jira-automation/index.html): An expert instructor will teach your team how to use Jira automation to automate repetitive work tasks. Your team will explore the building blocks of automation rules, including triggers, conditions, actions, branch rules, and smart values. Then, they will learn how to create their own automation rules and integrate Jira with tools like Slack, email, Bitbucket, GitHub, and any webhook-enabled services. (400 words)
- [Atlassian Cloud organization administration](/content/courses/atlassian-cloud-organization-administration/index.html): An expert instructor will teach your team how to manage your employees' Atlassian accounts and the product access and licences your company uses. Your team will learn how to add users and manage them without using up too many licence seats or giving unauthorised access to data. Your team will also learn about more advanced features available with Atlassian Cloud Premium. (388 words)
- [Get started with Confluence](/content/courses/get-started-with-confluence/index.html): In this 60-minute course, a live instructor will teach you how to use Confluence to create and find all your work in one central hub, no matter your team's size or function. You will also learn how to support team collaboration and transform ideas into actionable steps. The availability of features and functionality shown in this course depends on your product subscription. (419 words)
- [Plans in Jira](/content/courses/plans-in-jira/index.html): An expert instructor will teach your team how to maintain a single source of truth for ongoing work with plans in Jira. Learn how to use the auto-scheduler to make recommendations based on your team's work, capacity, and timelines, and easily identify dependencies between work items to prevent bottlenecks. (452 words)
- [Advanced Asset management in Jira Service Management](/content/courses/advanced-asset-management-jsm/index.html): An expert instructor will teach your team how to unlock the full power of Jira Service Management using Assets. Assets data provides context to your tickets, keeping relevant information at agents' fingertips. Your team will learn how to track company assets, enhance service requests and incident reports, manage enterprise and IT assets, and take advantage of Asset's CMDB capabilities. (449 words)
- [Realizing the power of Jira reporting and dashboards](/content/courses/jira-reporting-and-dashboards/index.html): An expert instructor will teach your team how to use Jira reports and dashboards to view and assess progress and identify bottlenecks ahead of time. Your team will learn how to read Jira reports and share meaningful reports and dashboards with stakeholders. They will also learn dashboard best practices, including how to ensure your team's reporting reflects the right metrics at the right time. (450 words)
- [Asset management essentials in Jira Service Management](/content/courses/asset-management-essentials-jsm/index.html): An expert instructor will teach your team how to effectively manage your organisation's enterprise assets (EAM) and IT assets (ITSM) and leverage your CMDB capabilities. Your team will learn how to work with object schemas to create and manage object types, attributes, and objects, run searches and generate reports, and configure Assets automation. (433 words)
- [Get started with Jira](/content/courses/get-started-with-jira/index.html): In this 60-minute course, a live instructor will teach you basic Jira terms, concepts, and navigation. You will also learn how to effectively organise work and collaborate in Jira. The availability of features and functionality shown in this course depends on your product subscription. (396 words)
- [Confluence administration Cloud](/content/courses/confluence-administration-cloud/index.html): An expert instructor will teach your team how to manage Confluence for your organisation and keep it running smoothly. Your team will learn how to manage users and groups and control permission settings, discover best practices for structuring and organising content across multiple teams, and see real-world examples of how other administrators use Confluence to improve teamwork. (411 words)
- [Jira essentials with agile mindset](/content/courses/jira-essentials-with-agile-mindset/index.html): An expert instructor will teach your team how to become more effective and efficient by fusing the principles of agile processes with Jira skills and practices. Your team will learn about kanban and scrum and Jira essentials like searching, JQL, epics, and more. Throughout the course, your team will be able to ask organisation-specific questions in real-time and get the answers they need. (405 words)
- [Managing Jira service spaces](/content/courses/managing-jira-service-spaces/index.html): An expert instructor will teach your team how to set up and manage a service desk. Your team will learn how to create a service desk for customers and manage a service space in Jira Service Management. Your team will gain hands-on experience performing the most critical configuration tasks for setting up your service space and customer portal. (450 words)
- [Jira administration part 1](/content/courses/jira-administration-part-1/index.html): An expert instructor will teach your team foundational Jira administration skills. Your team will learn how to configure Jira, apply global permissions, create new spaces, update workflows, and control access to your products. The instructor will use real-world business scenarios to teach your team tips and best practices. After completing this course, your team can continue with Jira Administration part 2. (415 words)
- [Atlassian service request management essentials](/content/courses/atlassian-service-request-management-essentials/index.html): An expert instructor will teach your team how to set up and configure Jira Service Management for the ITSM practice of service request management. Your team will experience hands-on learning with Assets for asset management and Confluence for knowledge management. They will learn how to create a self-service knowledge base, automate common tasks, and incorporate service request management best practices. (442 words)
- [Atlassian Training Courses](/content/courses/index.html): Think&Do is an Atlassian Solutions Partner providing official training and onboarding services for Jira, Confluence, and more. (1,161 words)
- [About Us](/content/about-us/index.html): Think&Do is an Atlassian Solutions Partner with 20+ years of experience. Qualified educators and authorized Atlassian instructors. (297 words)
- [Official Atlassian Training](/content/atlassian-training/index.html): Official Atlassian training courses for Jira, Confluence, JSM, and Rovo AI. Delivered by authorized, certified instructors with 20+ years of experience. (333 words)
- [Contact Us](/content/contact-us/index.html): Think&Do is an Atlassian Solutions Partner providing official training and onboarding services for Jira, Confluence, and more. (92 words)
- [Cookie Policy](/content/cookie-policy/index.html): Cookie policy for Think&Do. (2 words)

## Resources

- [Full Page Index](/index.html): Browse all cached pages with rich metadata
- [About This Cache](/content/about.html): Methodology, technical details, and usage guidelines
- [XML Sitemap](/sitemap.xml): Machine-readable sitemap for crawler discovery
- [Robots.txt](/robots.txt): Crawler directives