Asset management essentials in Jira Service Management
About this course
An expert instructor will teach your team how to effectively manage your organisation's enterprise assets (EAM) and IT assets (ITSM) and leverage your CMDB capabilities. Your team will learn how to work with object schemas to create and manage object types, attributes, and objects, run searches and generate reports, and configure Assets automation.
What your team will learn
- Navigate the Assets interface and object schemas
- Describe Assets roles and permissions
- View and edit object types, objects, and attributes
- Search for Assets objects using various methods, including AQL queries
Who this is for
Assets users, Assets managers, Assets administrators, service project administrators, and other members of incident response teams such as IT Ops managers, IT support managers, technical leads, and developers.
Prerequisites
We suggest your team have familiarity with Jira Service Management and Jira Automation.
Book this course
Get in touch and we will organise a session for your team.
What to expect from live team training
Our courses are delivered live, with your whole team in the session together. An expert Atlassian instructor guides you through real scenarios, answers your questions in real time, and adapts the pace to your team.
You will leave with skills you can apply immediately, not slides you will never open again.
Expert Atlassian instructors
Authorised by Atlassian, certified in the products they teach, with real-world experience.
Tailored to your team
Ask questions about your own setup. Get answers that are relevant to how your team actually works.
Online or in-person
We deliver training remotely for distributed teams and in person when that works best for you.
Hands-on learning
Every session includes practical exercises so your team can build real confidence, not just awareness.